Your institute's data, handled with care
Excela holds sensitive information about students, parents and finances. We treat that responsibility seriously — and we're transparent about exactly how it works, including where AI has limits.
You own your data
Student, attendance and financial records belong to your institute. We never sell your data or use it to advertise, full stop.
Encryption in transit & at rest
Data is encrypted over the network and while stored, using industry-standard protocols and managed infrastructure.
Role-based access
Owners, teachers, front desk and parents each see only what their role permits. Access is auditable and revocable.
Data portability
Export your student, attendance and fee data in standard formats whenever you want. No lock-in.
Backups & recovery
Regular automated backups mean your records are protected against accidental loss.
Privacy by design
We collect only what's needed to run the platform, and handle personal data per our published privacy policy.
What our AI does — and what it doesn't
We build AI to support human judgement, not to replace it. Being upfront about its limits is part of using it responsibly in education.
- AI is decision-supportDiagnostics, risk flags and doubt answers are suggestions that teachers review and confirm.
- Not always rightAI-generated content and grading can contain errors. Descriptive grading in particular is assisted, not final.
- It improves with your dataAccuracy gets better as the system learns from your institute's patterns over time.
- A human stays accountableImportant academic and financial decisions always rest with your staff, not the model.
The promises we hold ourselves to
No selling data
We will never sell or rent your institute's data, or the personal data of students and parents, to anyone.
Clear breach response
In the unlikely event of a security incident affecting your data, we commit to prompt, honest notification.
Written policies
Our Privacy Policy and Terms spell out our obligations in plain language.
Have a specific security question?
We're happy to walk your team through our data handling before you commit. Reach out and ask us anything.